{"id":46784,"date":"2020-12-11T16:23:00","date_gmt":"2020-12-11T10:53:00","guid":{"rendered":"https:\/\/arcon.xyz\/risk-to-watch\/privileged-access-why-it-is-critical-to-monitor-managed-service-operators\/"},"modified":"2026-04-01T15:47:57","modified_gmt":"2026-04-01T10:17:57","slug":"privileged-access-why-it-is-critical-to-monitor-managed-service-operators","status":"publish","type":"risk-to-watch","link":"https:\/\/arcon.xyz\/staging01\/risk-to-watch\/privileged-access-why-it-is-critical-to-monitor-managed-service-operators\/","title":{"rendered":"Privileged Access: Why it is critical to monitor managed service operators?"},"content":{"rendered":"

More and more global organizations are adopting to\u00a0managed service provider<\/a> (MSP) model. Cost reduction, IT operational efficiencies and automation are the three key elements any global organization looks out for when it purchases IT services from a managed service provider.
\nThe annual spending on global managed services is estimated to be more than $900 million as important IT tasks like application development, IT maintenance and system integration among other day-to-day processes are outsourced to managed IT service providers.<\/p>\n

The Risk<\/h2>\n

Although service contract agreements between the managed service provider and IT services purchaser covers the scope, objectives and requirements, crystal clear policies on data security and IT governance framework must be the part of an agreement.<\/p>\n

Indeed, as contracting MSP, necessarily means migrating corporate data to a third-party, ambiguity over IT security framework could offset the operational gains. This is more important when your MSP is managing privileged accounts. The inherent threat to these\u00a0highly elevated admin accounts<\/a> rises significantly when managed in a third-party environment. Who is accessing data? Why was it accessed? When was it accessed? What was accessed? \u2026 These are some of the questions that need to be addressed to mitigate insider or third-party threats. There have been many cyber incidents in the recent past that showed poor Privileged Access Management or lack of it, resulted in compromise of customer records, personal data among other sorts of confidential information in the MSP environment.<\/p>\n

Poor privileged credentials management and absence of rule and role-based privileged access typically broadens the privileged account abuse threat surface.<\/p>\n

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Monitoring Privileged Access in Managed Service Environment with ARCON | PAM<\/h1>\n