ARCON | Global Remote Access (GRA) provides security to enterprise IT infrastructure along with maintenance and support in the most secure way without the hassles of implementing VPNs or any other additional installations (which is more typical).

It allows the IT administrators to take control of the end-users' machines remotely and helps them to elevate admin rights, grant permissions, and change passwords, among other critical tasks. This remote assistance mechanism removes the chances of process delays.

Trusted by 2000+ global organizations

Remote Password Rotation

Secure Remote Access With No VPN

Integrated Ticketing Flow

Video Logging for Sessions

KEY FEATURES

Seamless Remote Access to Systems, Securely

ARCON’s GRA Solution helps to remove the hassles of implementing VPNs or additional installations and offers robust features to navigate through remote access use cases securely and efficiently

Ticketing Flow

Streamline your administrative tasks with the ticketing system. Keep track of end-user requests, manage their resolution process, and ensure a smooth ticketing lifecycle

End-to-End Remote Privileged Session

Grant temporary, elevated access rights to remote users based on their specific IT needs. The administrators can do this without sharing any login information

Audits and Reports

Strengthen your security measures and reduce the risk of attacks by creating detailed reports and video recordings of all remote sessions

Dynamic Dashboard

Simplify your administrative tasks with our intuitive dashboard. Get a clear view of remote users, sessions, status, session logs, tickets, and discovered devices for a seamless and efficient experience

Privacy Mode

Ensure for unattended sessions, users can choose privacy mode to prevent their screen from being shared with others

Workflow Management

Align support users with tickets from their designated category, ensuring that they only handle issues related to their area of expertise, with approval from the relevant IT team

Authorized Access

Leveraging secure web gateway’s tunnelling mechanisms to prevent unauthorized user access to resources

Integrated Ticketing Flow

Manage access requests seamlessly and enhance administrative effectiveness by ensuring organized tracking and resolution of tickets

End-to-End Secure Privileged Access

Protect high-value IT resources by temporarily elevating access rights for remote privileged users based on requirements without sharing the credentials

Adhering Compliance

Ensure comprehensive audit trails and generate detailed reports for every remote session, strengthening the security posture and compliance standards

USE CASES

Complete Remote Access Solution

USE CASES

Complete Remote Access Solution

Authorized Access

Leveraging secure web gateway’s tunnelling mechanisms to prevent unauthorized user access to resources

Integrated Ticketing Flow

Manage access requests seamlessly and enhance administrative effectiveness by ensuring organized tracking and resolution of tickets

End-to-End Secure Privileged Access

Protect high-value IT resources by temporarily elevating access rights for remote privileged users based on requirements without sharing the credentials

Adhering Compliance

Ensure comprehensive audit trails and generate detailed reports for every remote session, strengthening the security posture and compliance standards

Role-Based Access Control

Manage remote access at granular levels- based on users’ roles and responsibilities, reducing the attack vector