An inadequate security solution can expose telecom infrastructure to significant data breach threats. Security and risk management teams often struggle with operational inefficiencies and vulnerabilities caused by loopholes in underperforming systems, jeopardizing both security posture and operational reliability. Our client prioritized resilient security for its core telecom network devices to address growing regulatory demands and ensure data protection.

Time Zone Support Issues

Since the previous vendor operated from a different time zone, they faced delays and inadequate support as it was only available during their local business hours.

Performance Problems

Users experienced significant slowness when accessing various telecom devices, particularly when handling more than 20 concurrent sessions due to the Jump Server Architecture.

Regulatory Compliance Gap

The old vendor failed to fully address Department of Telecommunication (DOT) compliance requirements, specifically the critical need to capture offline logs during emergency/break glass scenarios for telecom device access.

SOLUTIONS

ARCON PAM: Seamless Integration, Powerful Protection

ARCON's Privileged Access Management (PAM) solution offers secure, real-time access to critical systems, with seamless integration and comprehensive audit trails. Focused on Telecom and MSP domains, it provides need-based access, and session recordings, and integrates easily with any application. The Application Gateway Server (AGW) allows privileged access from machines without native clients, ensuring a streamlined and secure experience.

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PRODUCT APPLICATIONS

ARCON PAM: Bespoke Security for Telecom IT Infrastructure

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One Admin Control

ARCON | PAM provides a unified policy engine that offers a rule and role-based restricted privileged access to target systems. With this, each and every access to critical systems in the Telecom IT infrastructure is made through one Admin Console.

Virtual Grouping

ARCON | PAM segregates the privileged users according to role, server, team, department, hierarchies and functionality.

Fine-grained Access Control

With this, ARCON | PAM helps to restrict and control privileged users through command restricting and filtering capabilities.

Multi-factor Authentication

With this robust user validation mechanism, ARCON | PAM ensures that only authorized users are accessing critical systems.

Password Vaulting

With this robust security engine, the security and risk assessment team can frequently randomize and change passwords.

Customized Reporting

ARCON’s robust reporting engine assists the IT security team to prepare comprehensive reports of all privileged activities across the IT infrastructure to comply with stringent regulatory standards.

Knowledge Centre

How a European Bank Reduced Insider Risk by 90% with Centralized Privileged Access Control